Over the last two years of running his podcast, people have been asking for Dr. Greg to tell his story on the podcast. Well, the wait is finally over! We asked former guest of the show, Mike Burke to sit down and interview Dr. Greg to really make this episode pop. I want you to sit back and get to know more about Dr. Greg as he tells us about his journey and passion.Want to learn more? Have questions?Website: https://www.stlouispt.com/Facebook: https://www.facebook.com/stlouisptEmail: firstname.lastname@example.orgListen to Mike Burkes episode here: https://www.buzzsprout.com/636403/episodes/4844939
Hello, and welcome to STL Active St. Louis's premier health and wellness podcast. STL active aims to give listeners in the St. Louis area the information they need to succeed and progress with their health and fitness. This podcast is brought to you by stlouispt.com and hosted by Doctor of Physical Therapy, Greg, Judice.
Welcome to the STL Active Podcast, I'm a special guest, Michael Burke, actually not so special. But I am a big fan of Dr. Greg, we met a few years ago. And when I learned what he was doing with his PT practice and the motivation behind it, I immediately became a big fan. And I think I also recognize that Greg doesn't like to self-promote, doesn't like to talk about himself so much. But with my encouragement, and apparently the encouragement of a number of the people close to him, he's been willing to tell us a little bit about himself. And I just think you're gonna really love this interview with him. Greg's one of the most genuine guys, I know. And when you meet someone with a great vision, and the UMPF to back that vision up and serve his people, well, I still have that sports background, that baseball background that, I guess led me to this point. Yeah, there's always that Genesis. And you actually have a couple ways to go with the story. We'll touch on one later. But this idea of healing bodies can't take a lot of different directions. Right. So what about PT? was a to attract what what attracted you to PT as you're working through your childhood injury?
work. I didn't want to be a physician. I never really wanted to be a physician. I had the grades I had the ACT and all that stuff to go to medical school, but that was not really something I wanted to do. I like getting to know people one on one I like getting to spend time with people.
there were three big complaints that I heard all the time. One was, I have no idea what this costs. I have a $30 copay. But then I'm still getting a bill two months later, like, why am I paying twice for the same service, not knowing that they're going to get billed for the other half, or the other 90% of that session, or whatever it might be.
I went to St. Louis University. And so I have my undergraduate in a Bachelors of Science in exercise science. Now, the way SLU works, when you enter as a freshman, as long as you keep your grades up, you're in PT school, so I didn't have to re-apply or do any of that. And it's, it's a huge benefit, because it basically saves you a year of school.
so four years at SLU, for undergrad, finished in 12. And then two years of grad school, two and a half, three, whatever, years of grad school, finished my doctorate in physical therapy in 2014. And then went back to the residency program 2016 to 2017. So I'm officially a Physical Therapist by license, which is the PT, then I have a degree as Doctor of Physical Therapy, which is the DPT even though it seems redundant. And then OCS is orthopedic clinical specialist. So those are the eight letters behind my name that I'm proud of. So the man knows his business, and has been doing this for a number of years now. So if there's an issue that people are dealing with, you're eminently qualified to take care of those things. Absolutely. And I I want that to be clear that it's, it has to be in my world.
house for me to want to work with it, right? I've had people call and say, you know, my brother had a stroke. Do you do that? No, my six year old has this. No. Like, they're they're lovely people. But that's not my specialty, they need to see a neuro specialist or they need to see a pediatric specialist.
So that's kind of the brief version of the vision. Yeah, I want to change the mentality of what is PT. But yeah, I mean, I want to grow this I want to have my colleagues that I know are awesome, that are working for the big corporate guys that I know don't love their job.
Thank you for listening to the STL Active podcast from stlouispt.com. If you enjoyed the show, please spread the word. Thanks again and see you next time.
Hey, everyone, its Dr. Greg, by popular request, people were asking for my story. And so I brought on a friend and colleague, Mike Burke, to interview me so I could tell a bit about my story. So he'll tell you more about what we're planning to do today. But I just wanted to give you a quick intro. So you kind of knew what to expect today.
you just gotta like that guy. So again, I'm Michael Burke. And I was a former guest on his podcast. So Greg, yes. Just tell us a little bit about yourself. Because I know a lot of the folks on the podcast know you, but tell us some background about your life.
Sure. So usually, when I'm introducing myself to other business owners, I always start with, well, I played baseball in Louisiana, so I got to do it year round. Well, that's, that's still kind of my story, right? But I did grew up down south, I grew up in Baton Rouge, Louisiana. And, you know, only child and baseball was my life as a kid. So from the age of two, I was hitting ball off the tee. And I play it all the way through high school, you know, 10 to 12 months, a year, every year. So baseball was certainly a huge part of my life. And I don't know, that's just kind of my, my love is sports. And that was always a love of mine was sports. So that was my original introduction to physical therapy was through baseball with an injury. So you know, it's, it's been a crazy journey, because I don't only treat athletes now. But
I think it was the amount of time that the PT that I worked with, had for me, right. When I originally hurt my shoulder, a unit I would think I was in Houston. I think it was in Houston when I heard it. And I went to like the clinic on site at the at the complex. And the doctor probably spent 30 seconds. Oh, yeah, you heard shoulder. Like No kidding. That's, that's why I'm here. Right? Yeah. So then he says, Yeah, you need to see an ortho when you get back to Baton Rouge. And of course, I saw the ortho when I got back to Baton Rouge. And you know, he tests it. And he's like, yeah, you hurt your shoulder, you need to go to PT. It's like, well, I'm trying to get help. You have not offered me anything. I'd seen two physicians who didn't really have anything. And that was frustrating. And now, you know, years later, I know that that was the right thing. But that's not really the way I wanted to
And so that was kind of the the rationale I guess, for the mindset of Oh, I want to go to PT school while I was in high school.
So if I got it right, the physicians there was a little distance between Use the patient in the physician. Definitely. And there wasn't time. Like if you know how it is in modern medicine, boom, you get in if you get five minutes with the doc, you're lucky. And that just wasn't appealing to you that right.
Exactly. Yeah. And that that's important to me. Like, I've always felt that time was important, right? Like, I don't like being late to things. I don't like going over on time. Like, if I see that the movie is two hours and 40 minutes. It's like, I want it to be two hours and 40 minutes. I don't want it to be half an hour shorter than that with a bunch of credits and stuff. Like, I don't know, time is something that's oddly important to me. You know, now that you bring that up with the physicians, what was always kind of appealing about medicine in general, initially, was, you know, I'm in the doctor's office, and there's Okay, this is Baton Rouge. Right. So we've got Shaq on the wall with his LSU. Jersey, with, you know, with the signature, so he had had some sort of injury and one of the doctors had helped him. We've got a couple of the other, you know, popular LSU athletes here. For blanking on names, of course, honey badger, maybe. So that was maybe a little after Mike's true. Yeah. So you know, a lot of the popular Kevin Fox that was. So he ended up playing for the Patriots, but he's a big time LSU football guy, you know, he's got his signed poster on the wall. Like, that was cool, because I was super into every sport as a kid. So sports medicine was something that I desired to be a part of. But that time factor made the difference for me.
So what about the time I know, like a schedule? You're not really talking about a schedule? You didn't mention? Yeah, the movie should end on time. I should be on time. But that's not really what you're getting at here. What are we getting? We're getting
that attention. The time equals attention if you do it, right. So when I was a patient in the doctor's office, right, that time of 30 seconds to two minutes appointment, meant that that's all the attention that I ever got. Now, there might have been some stuff on the back end where they're having a discussion, but I really doubt it, right? There's no imaging, there's no evaluation, it's the time with the client to get to know who they are, as a person, get to know what their goals are, what their aspirations are, who they are. And that didn't happen in the physician's office. But I felt like to an extent it did happen in the physical therapy office.
What do you think that that extra time with your healing professional gets you the patient? What does it get the patient trust?
I mean, it does it what it gets me trust from the patient, which if they're bought in, and they trust me, as a person, if they trust me, as a clinician, they're going to do what I asked them to do. Physical Therapy is more than just the hour that you spend in the clinic once a week, he got to do the homework, right? It's it's a learning how to move, learning what muscles to work, learning, or building strength, all those things are part of physical therapy in quotation marks there. But if you don't do them at home, you're never going to get any better. So if people trust me, because they know that I care about them, they're going to do their homework, and they're going to get better.
Yeah, that's a big part of influence is trust. Everybody knows that. And I was reviewing some of your website, and you speak very intimately about that, where something that is that matters to you, is to make sure that your patient knows that they matter. And I thought that that was really important, because there's there's some depth to that, one, that they matter to you, you want the best for them, but they also matter as a human being. Right. And the other part of one of your mottos, if I can assume it's a motto is that everyone should be able to spend time as they want, without limitations. That's an intimate connection to a patient. So tell me about that statement or that motto, Where'd that come from?
Well, I don't know, to be perfectly honest, that that is either a creation of my own or you know, you hear mottos that you enjoy, you hear models that you think you're stupid and you you make your own off of other people's influences, of course, but basically, I think it still kind of goes back to my time playing baseball. I wanted to pitch and because of my injury, I was not able to pitch after certain age. And that meant even if I was healthy enough to play baseball, I couldn't really do what I wanted to do. And I think that that happens a lot for everybody these days is that, okay? You can go to work, and you can walk. And you can live a fairly normal life, but you live in chronic pain. No one knows about it. You can do most things, but you avoid rock climbing, or you avoid hiking or you avoid playing softball, or whatever, and you're living a limited life. And so I that that frustrates the heck out of me that people take, whether it's age related changes, or, you know, minor injuries that become major concerns, they take those things as the norm. And so I want people to just do whatever they want to do. If you want to go rock climbing, and you're 60 years old, and you've never rock climbed, like, let's figure out a way to make that happen. Mike, we can train anybody to do almost anything. I won't say every single thing, but almost anything. Right? I mean, I've, I've had people come in, having not run in a year and say I want to be able to run a marathon by October. It's July right now, that was last month. So yeah, let's figure out a way to make that happen. You know that that's kind of what what it boils down to is, I felt limited by my injury, I want people to be as limitless as possible. I think
that's a great way to see what you do. It's well beyond a clinical function like this. It says about life, right, a life without limitations. You know, from my own story, I had hip surgery a few years back, and it happened in March. And I had a goal that year to hike 200 miles on the Ozark Trail. And I told the orthopedic I said, Well, I want to do this thing I've been training for and I got it all set up. And he said, if you do the PT, as recommended, you will be able to do that hike. So I just set that goal. And I trusted the ortho and I trusted the PT the man who's doing the PT. And you spoke earlier of the homework. So there's a lot of the homework in PT is not doing things. So I had to not move off the couch, other than to go to the restroom for a week. And for a marathoner, and triathlete and avid cyclists, that was really hard.
Well, when you talk to someone who tells you something you don't want to hear. If you don't trust them, what's the likelihood you're gonna do it? Yeah, that doctor built trust in you by saying, if you listen to what they say, this is what you will be able to do. Because he got to know your goals. Or maybe you forced to your goals on him. I don't know. It doesn't matter. But either way, because he knew them, he could reassure you that you were in the right spot. He did exactly what he's supposed to do. But unfortunately, what I hear the most is, well, you're over 50, you shouldn't run anymore. Or you're, you know, you're you're 60 You shouldn't be going to the gym anymore. Like, that's crap that drives me crazy. And I hear it way too often. So I guess that's where that statement comes from is like ice. I've felt it myself. But I also see it in a lot of my patients.
Yeah, I see. Many times the medical professional, they look for what's dangerous, and what's going to hurt you. It's the training. And by Gosh, we need that. However, they forget sometimes, that you have aspirations, and that medical healing is about the aspiration, not just the avoidance of bad things. So I love to hear it when a medical profession professional understands the aspiration of our lives, and to be unlimited is a great aspiration. And I imagine your your patients really like that about you.
Absolutely. That being said, we have to be realistic, right? There are some people that at 75 years old after multiple surgeries and with 10 years of chronic pain, want zero pain. And that's that's I won't say it's impossible, but it's highly unlikely. So while Yes, I want you to be able to do whatever you want to do, and that is something we will continue to work on until you were done until you're ready to be done right. expectations have to be set early. And I think that is another strong suit of mine is setting those expectations from the get go. It's like okay, For that same patient that 75 with multiple surgeries and 10 years of chronic pain. What if we got you 75%? Better? What does that what does that do to your life? Make them verbalize what that means. I mean, I asked the weirdest questions sometimes to people and, you know, they're like, wow, I never really thought about that. Oh, good. That's why you're here, I'm gonna make you think as well as move. But I think getting to the real root of why people want what they want, right? People don't want to not hurt because hurting is an inconvenience, they want to not hurt so that they can play with their grandkids, so that they can drive five hours to their vacation spot, right? They want to be able to play sport, right? And if they can't do those things, because of pain, that's why we treat the pain. If they can do those things with pain, that's why people tolerate stuff forever. And so it's it's, it's really figuring out what it is that they can't do. And why they can't do it, and why it matters so much.
Yeah. So the the medical industry is a time constraint model. How do you? How do you make sure they know they matter? In a system that seems to be constraining that very ability?
That is a long answer to this question. But I will, I will do my best here. So what's the quick and dirty? Okay, so basically, insurance companies have a reimbursement rate, right? So some companies, it's, if you see this person for eight minutes or more, you're gonna get paid $50. If you see him for eight minutes, you get $50. If you see him for 70 minutes, you get $50. So what is the incentive for the practitioner to see them for more than eight minutes? I mean, just to get him to come back rally that's about it, right? You're gonna get paid, whether you see him for a short amount of time, or a long amount of time. And every insurance company is different. But let me just be short and dirty here. They don't really care about your feelings and how you recover, to be blunt with it. Right? So we, when I was working in the corporate world,
Because they hadn't met their deductible, they don't understand. They didn't know what they owed. They don't know anything about it. They were concerned that they didn't have enough time with the therapist. So as a therapist in the insurance model, to make any money, because insurance reimbursement is crap, you have to see three to five patients at a time, on average, now that of course, that's not across the board. But in most experiences that I've seen and heard of, that's kind of the way it goes. And then the third thing was they didn't feel heard. They didn't feel like they that we got it right. Even though they liked me as a person, if I only had five minutes with them. They couldn't even tell me what was new with their issue, right? If they had a knee replacement, there's a lot that can happen in a week between sessions. And if I only have five or 10 minutes with them, that there's just no way to know everything there is to know in their update, right? Are they hurting more? Are they hurting less? Are they able to walk more wherever they're able to do stairs? I don't know. We just got to give you some exercises, because that's what we're supposed to do. So time attention, money, right? They kind of can be any business, right? But those three specific complaints, if you will, we try to address with this practice. So we do a full hour. Well, there goes time and the attention you got plenty of time and you got me one on one, you got a full hour one on one, we handled two problems with one solution. And the third thing is upfront pricing. I mean, it was a pretty simple solution. it to me, right? It seemed very logical. Like let's This is what we charge. Come CEUs you get a full hour one on one. Do you want this or do you not want this? We can help you.
Okay, so what I hear in the background, there is this idea that you felt people didn't matter to the system. And that was really rubbing up against a sore spot with you. Because attention and allowing people to understand the matter is your core Yes, that makes sense. Yes, yeah. So you went from a very safe, predictable career, and you started your own business. How scary was that?
There was a, there was a year in between, can I give the Yeah, sorry, there. So about a year and a half into my first job, I realize I can't do this for the next 35 years. Good people, not the type of business I would want to work in for an extended period of time. So I knew I had to make a change. I did not feel confident in myself just quite yet. So I went back to school for a post doctorate. So that's where the last letters behind my name, the OCS that was from my postdoctoral residency at SLU. And so that was a one year fairly intense program that gained quite a few years of experience in just one year. So about halfway through that program, I was like, Alright, I'm ready. So that was when we started making the logo and started getting the website ready. And all that stuff, knowing that that program ended in August of 2017. Mentally I was confident ready? Let's do this. Emotionally, of course, yeah, starting a business is terrifying. Because you know, how many business classes I had a total of zero. I feel like I've listened to podcasts and read books. And there, there is information there. But you can't know everything there is to know about a business before you do it. Right. Trial by Fire it, you know, it works sometimes.
Okay, so you jumped in, which is amazing. I know, this isn't a business podcast, but you know, there's some similarities to to doing something innovative, like you're doing, taking a risk, and folks coming in to see you and overcoming their physical limitations in in working hard to overcome them to stretch into their aspiration. I think there's similarities. And if I was facing injury, you know, and needed to get wanted to get back to a life, I would want someone who understood that, who understood my fears by hesitancies.
Right? Do I have what it takes? So to me going to work in that situation before I started my own business was painful, right? not physically, but whether it was stress pain, or emotional pain, whatever it might be. That was painful. So I had to do the action that would get rid of that pain. Yeah, it's the same thing. No one's physical ones not but that. Yes, it totally makes sense.
Yeah. So yeah, I would want I would want my physical therapist in my corner who understood that, that I might have some fears and concerns. And I think you not only have that with your personality, but you've made it a point to give the time to explore those things. So they can embrace the therapy and embrace their life without limits. That's pretty cool. Great. Thanks for sharing that absolutely. might not always be the easiest thing. So real quick, what are your qualifications? Like? What are the degrees you have? And where did you earn those?
I'm an orthopedic specialist. So I can help with bone and joint things. I can help with some chronic pain, some nerve things, but kind of specific nerve things. But I think knowing your limitations practitioner is important to
well, knowing the limitation, and then having the bravery to say, hey, this, this isn't really what I do best. There are other people that can serve you best. Do you have a specialty or a part of the body that you like to work with?
Of course I do. Shoulders, right, that was my injury as a kid, I hurt my shoulder pitching and I've just had a fascination. You know, like, when when this when the different body regions semesters come up in school. Like if there's a whole semester on the shoulder, guess what I paid way more attention to and cared way more about and wanted to know more than what was required for the test. Right. It was shoulders every time. And so I've I've been fascinated with the way it works, the shape, the anatomy, the physiology, the muscle connections, everything. You know, because it from the get go in school. So because it's personal with my shoulder issue, and because it was fascinating in school. I mean, it just made sense for that to be. Yeah, what I attached on to so it's not always but very often my caseload is more than half shoulder, people with shoulder issues.
Okay, so, Okay, that makes sense. Now, again, when I had the hip surgery, I was sent to a hip specialist, PT said, well, what's the difference? Aren't they all the same? And clearly not right? That a real a real specialist with a particular joint makes a big difference.
Right? And there's no nessus there's not necessarily like a specific credential that lets me say, Oh, I am a shoulder specialist. But that is truly my niche. That is, if you said What is your specialty? I wouldn't say orthopedics? I would say shoulders.
Okay. That's awesome. In a previous conversation, I asked, Do you have other than the shoulder situation, like a special group of people? Is it runners as triathletes, people who you know, work related injuries, and you gave me a very interesting answer. Do you remember the answer?
I think so. So I may have said like, Oh, I love treating athletes, but my real population that I connect the best with 40 to 60 year old women, they go to the gym?
And my immediate question was why that group? And I love the answer. And would you do us a favor? Sure, tell us that?
Well, I, I just have an easier time connecting with those people. You know, to go a little bit personal, my parents separated when I was younger. So by the time I was in high school, I was living with mom full time. And I was used to talking to women, right? Whether it was her friends or my my teammates, moms or whatever, I had way more women to talk to right, whether it is their sorority sisters, high school friends that were visiting, it was always 40 to 60 year old women, right. So that was who I'm used to talking to the most. And as an only child that was, you know, a little bit nerdy and didn't have the most friends in high school. That's who I got used to conversing with. So I felt and feel more comfortable around that population. And as an introvert, like, one on one conversation is where I thrive. So, you know, if we were doing this podcast in front of a live audience that might be less than ideal for me. But you know, when it's just two of us, and even though I know there's a microphone, just to conversation, but when it comes down to it, because I connect with those folks the best. I guess I can, you know, to an extent see my mom and her friends and all of my clients, right, they have their own lives. It's not just a person with a shoulder injury. It's not just a person with a knee injury. It's a person with a family and with aspirations and goals and fitness goals, if they're, you know, going to the gym, that kind of thing. So, yeah, I mean, you kind of have a population that you click with, you have a population that you want to click with that may not. This is what has worked really well for me.
Well, you know, a younger generation they might heal on their own. That's exactly right. And so I'm a 50 year old Sleep. And when I get hurt, it hurts, it stays hurt. And I need help to speed up that process so I can get back to doing what I want. So someone like you, who has that depth of medical knowledge, and knows how to connect with a group of people, that's just last a little magic there, I think they trust you, which we talked about is important. So they'll listen, they'll do their homework, and they'll heal faster. Absolutely. So I have been since day one, since we met, I have thought that what you're trying to do is brave with meaning outside of the insurance industry. Because I've dealt a lot with insurance over 50 years, I have a chronic illness, and it can be extraordinarily frustrating. So tell us about your business model, the vision, really the vision, not necessarily the model, but the vision you have for what you're doing.
Got it. So, cash based physical therapy, right. That's, that's basically the industry term for what this is. So that can have a negative connotation to an extent. But basically, it is a way of skipping the insurance. I won't even say regulations, because that makes it sound illegal, but like the limitations that they put on you. Because you have to see so many people to make any money, you can't treat one on one for this long make it just, it can't be done in a consistent way. Especially if you're a non-hospital-based company, right. But kind of my philosophy, my theory is that there are a lot of excellent physical therapists and a crappy situation. I mean, maybe I was maybe I wasn't an excellent therapist at my previous job, whatever I was in a crappy situation, if I'm treating four people at once, that's fourth as much time with each person. So there's less time for clinical reasoning, they're less, there's less time for connecting with people getting to know their goals. So kind of my theory here is, if we can build this business up to the point, or not even my business in particular, but the model, the cash-based physical therapy model, if we can build it up enough to where it becomes somewhat the norm. There are a lot of awesome therapists that would be a good fit in this system. And I think it would kind of reclaim the name of physical therapy, because I think there's a lot of I won't say hatred, but maybe some disrespect for the profession to an extent. Because if you Okay, so you hurt your hip. Say you went and you got three minutes with the doctor with the PT. And then you were with an assistant who's 18 years old and doesn't know anything about the body for 50, you know, 55 minutes? What is your experience there? Is that positive? Do you think physical therapy is a good profession that people should respect? No, it's gonna leave a bad taste in your mouth zactly. So if we can kind of turn around the public perception of the profession, I think that would be fantastic. I think we're going to be able to make more of a thorough impact on each individual person that we treat. Personally, as a business owner, as well, as a physical therapist, I would love to be able to grow my practice to where I can hire other therapists. If I can hire other therapists, that means we as a company can impact more people. The more people we impact, of course, the more money we make, but also we can use that to impact other people in another way.
I mean, it'd be fun to work with my colleagues that I enjoy spending time with outside of work, and let them treat the way I know that they have the capability to
so I love the idea of taking a more flexible and complete look at someone's health instead of just relying on a drug intervention. I think that's really important throughout medicine. So it's really encouraging to hear you take that approach. There are also I think, some preventative things. I think I saw that you work with people at their office or home. Is that on an ergonomic kind of basis to prevent
injury? Absolutely. Yeah. So we we are looking to partner with some businesses as well as individuals, especially those working from home during a pandemic. Maybe you're working from a dining room table rather than from a desk, maybe you're maybe you're having some back pain because you're working at the same spot all the time. So working on body mechanics, ergonomics, all that stuff is certainly something I'm passionate about helping people with, especially with the pandemic. But we can do a variety of different things there, whether that's doing a virtual visit to where we can assess their workstation via zoom, or another teleconferencing platform. Or we can even do it at their facility. So we've we've, you know, had some conversations with companies trying to evaluate all of their workers. And that's something that we would love to be able to do, you know, go in for a day and assess 100 different workstations and, you know, have each person sit in their desk, take some measurements recommend specific whether it's equipment needs, or just workstation setup changes, we were capable of doing either one,
I would imagine in the long run, that would save a company, a lot of money.
It absolutely could Yeah, between turnover from injuries, right? You if you're hurting at the same job every day, you're probably not going to stick around for that long. So the turnover time, productivity losses, work comp claims, all the above, right. So all of those things, you wouldn't necessarily think about when it comes to like, how is how high is my computer off the desk? Right? But it certainly can play a factor.
Yeah, sure, if your neck is turn, my wife has her neck turn to a monitor all day all day long. And for my part of it, I don't sit in the best chair and I don't sit up very straight very well,
as you adjust your seat.
Too much time spent on a bicycle hunched over. Well, Doc, I want to wrap this up a little bit if that's okay. Sure. I have a couple of questions that I hope it's not too fluffy here to ask you. Sure. But what is one thing above all other, you want the audience to know about yourself? Wow.
That is very hard to answer. I think the biggest thing is that I do care about my patients. While I am looking to eventually hire another therapist, I don't want to lose that personal touch when it comes to our clients. While I am looking to expand this business beyond this facility, I don't want that to mean that personal touch between me and clients or another therapist and a client goes away. So culture is something that is going to be incredibly important when it comes to hiring. So like me hiring Jessica, she is amazing. She is awesome, right? So when people call, she is just as genuine issues on the phone as she is in person. She's just as genuine when people leave the office as they are when she's, you know, when they're at the office. So that was important to me. And I knew her before she worked here. But I i think that that's going to be a challenge to an extent, but I think it needs to be an emphasis is on the culture of caring. I think that's a big thing. Culture of caring. That's perfect point website where the
absolutely Mic drop, I think we stop right there. No, I got one more question in ties into that. Actually, you might have answered it. Okay, what one thing above all others do you want the audience to know about your practice?
You know, shoulders, our shoulders are more than just shoulders, right? Let's go there. I don't know if you're asking for something in particular here. But a lot of people come in with shoulder issues, right? And they assume that, you know, it's my rotor cup, and I'm just messing with it. They think it's the rotator cuff. And that's the only thing that's bothering them. We're not just going to treat the shoulder itself. Most of the time, well, this is why I left PT is because the mechanics of how the body moves, affects everything else. So the shoulder is not just the ball and socket joint that you might be picturing. It's the spine. It's the shoulder blade. It's the AC joint. It's the SC joint. It's how you use all of the muscles around all of those joints. And so if we're just treating the ball and socket joint It's not going to get any better, it might feel a little better temporarily. But we didn't fix the problem, the problem is the way you move more than likely. So I guess what I want people to know is that if you're frustrated with what you're getting somewhere else, like, we're going to take a much more thorough, much more detailed, much more individualized approach to fixing your problem. There is no, I keep using the word but there's no protocol. For a shoulder, there's so many different specific movements that each individual person has. Some people's bones are shaped a little bit differently because of the sports they played as a kid, somebody's shoulder blades are shaped a little bit differently on the edge, where the ball and socket meet, it is very specific. And those are things that we can assess and feel without an X ray, on that MRI, without a doctor's visit. And we help people with it every day. And I'm just talking about shoulders, because it's easy to talk about, because that's my thing. But we do the same thing with a knee, we do the same thing with a hip or an ankle, or spine, whatever. We're not just treating the symptom for treating the whole person. And whether that means that we're treating all of the joints or retreating their brain. It all comes into play here. So I think I heard it best in school, you're you're treating the whole person, not the hole in the person. And I love that quote. And I think it's super applicable to this practice.
I like it. So I asked the question, the one thing he gave me a little more than one thing? Yes, but no, it was great. What I hear is there's an uncompromising approach. And it begins with a culture of caring. It extends to a complete physical solution. And then even a more complete body and mind tie in. Yes. And that's why I like you so much. This is why I feel so honored to ask you so many questions. And for you to get to tell your story, because it's a story worth telling. For the audience. I think he got a great understanding of what Greg Dr. Gregg will be providing to patients, if you come walking through the doors, if you're referring patients to Greg, you can have the ultimate confidence that that referral will be so well treated, that your good reputation will get only better by sending folks over to Greg to take care of. Greg, do you have any final thoughts that you want to share with us?
You know, I just appreciate you doing this. I have been looking forward to this since we scheduled it well over a month ago, I've had multiple people ask me to record a solo episode. And Solo is hard for me. So I appreciate you being the other half of my solo episode here. So other than that, I mean, I just, I just, I'm glad to be able to share this. I do care a lot. And I want people to understand that. And this is not about making money like this is this is because I enjoy it. And this is the way that allows me to treat and sleep well at night, right? Because that was not something I had before. But I could totally go make more money working somewhere else and not being in charge of my own schedule. But this is fulfilling to me. And this is what I enjoy doing. So I hope that we're able to continue to do this for a very, very long time and expand and bring some other therapists in. So yeah, I thank you again.
I love it. I love your vision. I love the execution of your vision. And I thank you for daring to be different.